Regulatory Information

  • TRS Information

    Hearing and/or speech impaired customers can communicate with hearing customers through the Telecommunications Relay Service (TRS) offered by each state. All calls are confidential and billed at regular telephone rates. It is easy to use. Simply dial 711 from any phone or the state specific toll-free number on the link below to connect to the TRS.

    This service uses a trained third party communications assistant to enable communications between hearing and/or speech impaired customers and hearing customers. There's no additional cost to use the relay service and it's available 24 hours a day.

    All states distribute a range of specialized telecommunications equipment at no charge to customers who are certified as deaf, hearing impaired or speech impaired and may need special telecommunication devices.

    Please click on the the link below to visit your state for the telephone numbers to inquire about these services or call AMI's Customer Service Center at 800-254-3202 and we will direct you to the correct number for help.

    TRS by State

  • Rates, Terms and Conditions (Updated Nov. 2011)
  • Ohio Price List of Detariffed Services effective 6/11/2008
  • Wisconsin Basic Local Service Tariff
  • Illinois Local Tariff (Updated Dec. 2011)